SPECIFICATIONS
Item Type: Customized Necklaces
Customized Type: Name
Gender: Unisex
Metals Type: Stainless Steel
Gender: Women/men/girl/boy/friend/family/teacher
Color: Gold/silver/rose gold
Shipping Policy
Our goal is to offer you the best shipping no matter where you live.The time frame for standard delivery orders can range from 2-3 weeks (to be safe) and divided into two parts:
Processing time: 1-2 days
Order verification, tailoring, quality check and packaging. All orders are sent to the manufacturer for dispatch within 24 hours after the order is placed. The manufacturer and mail post process the orders, which can take an additional 1–2 days.
Shipping time: 5 -14 days
This refers to the time it takes for items to be shipped from our warehouse to the destination. Most U.S/Canada/International orders are shipped by special line, a more affordable and quicker way for customers to receive their purchases from online stores. After processing and leaving the warehouse, items under standard special line delivery usually take between 5 -14 days to arrive at their destination, but may take longer from time to time, especially during holidays.
Returns Policy
You can initiate a return for most new and unopened items within 30 days of delivery for a full refund. You must return items in new or unused condition with all original materials included with the shipment. We must receive your returned items at our processing facility within 30 days of delivery. If the return is a result of our error or defective product, we will refund the full cost of the merchandise and shipping charges.
If you need more assistance, please email sales@pretty-gifts.com.